Who we are

Makalala Trans provides transport services within South Africa connecting passengers from Western Cape, Johannesburg and Eastern Cape. Makalala Trans offer affordable Service. Our Luxury Couches  have charging ports, onboard entertainment, onboard toilet, Adjustable seats,  aircon and reading lights. We make sure our couches are safe and hygienic during and after services.

Our website address is: http://makalalatrans.co.za.

Data Collection

We gather and retain the personal information of users on this website, which includes data essential for our legitimate business interests and falls within the categories outlined in The Protection of Personal Information Act (POPI).

  • This may encompass, among other details, the user’s name, identification number, phone number, age, disability status, and preferences.
  • Fill out online forms (including call-back requests), engage in surveys, access downloadable content, or engage in other interactive sections featured on our website.
  • Engage with us through social media platforms.
  • Reach out to us through offline channels such as telephone, SMS or email

Who we share your data with

The personal information gathered  may be utilized to deliver and enhance services to you, improve the functionality and user experience of our services, and provide you with marketing information. All collected personal information will be stored and processed in our secured database. We commit not to trade, sell, or lease personal information to third parties or use your personal details without your permissions. 

Subject to the extent allowed by relevant laws, we utilize your information to:

  • Furnish the information and services you have requested;
  • Manage our relationship with you through activities such as customer services and support;
  • Monitor, measure, enhance, and safeguard our content, website, applications, and services, aiming to offer an improved and personalized user experience;
  • Conduct internal testing of our site, applications, systems, and services to enhance security and performance, with the assurance of anonymizing any information utilized in such processes;
  • Transmit necessary information to comply with regulatory or legal obligations;
  • Detect, prevent, investigate, or address criminal, illegal, or prohibited activities, or safeguard our legal rights, including collaboration with regulators and law enforcement agencies when necessary;
  • Seek your participation in customer research, gathering feedback on your utilization of our applications, products, and services;
  • Engage in monitoring, statistical analysis, and benchmarking on an aggregated basis, ensuring no linkage to individual users;
  • Provide targeted advertising, marketing, or information based on your use of our products and services;
  • Collaborate with third parties, such as social media providers, to deliver joint content and services;
  • Offer location-based services, including advertising and personalized content, by collecting geo-location data.

 If you request a password reset, your IP address will be included in the reset email.

Links to other Websites

Our Services may contain links to other websites. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personally identifiable information from you. Other sites follow different rules regarding the use or disclosure of the personally identifiable information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.


We secure your information through suitable technical and organizational measures to prevent its unauthorized or unlawful processing, as well as accidental loss, destruction, or damage. While we strive to protect your personal information, we cannot guarantee its security during transmission to our Site, applications, or Services, or to other websites, applications, and services through internet or similar connections.

When you provide us with personal information, it is encrypted using secure socket layer technology (SSL). While no internet transmission or electronic storage method is 100% secure, we adhere to and implement additional industry standards widely accepted for security.

Card Acquiring

  • Card transactions will be acquired for Makalala Transport via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Our Policy Towards Children

If a parent or guardian discovers that their child has furnished us with Personal Information without their consent, they should contact us at info@makalalatrans.co,za. We do not knowingly gather Personal Information from individuals under the age of 13. If we become aware that a child under 13 has supplied us with Personal Information, we will promptly remove such information from our records. Individuals under the age of 13 are advised not to submit any Personal Information through the Services. We urge parents and legal guardians to supervise their children’s internet activities and reinforce our Privacy Policy by instructing their children not to disclose Personal Information through the Services without proper permission.